Nexum HC Consultants PLLC – Privacy Policy

1. How We Use and Disclose Your Health Information

Treatment

We may use and disclose your health information to provide, coordinate, or
manage your treatment and services, including sharing information with
therapists, supervisors, and other healthcare professionals involved in your care.

Payment

We may use and disclose your health information for billing and payment
purposes, including submitting claims to insurance providers and obtaining
prior authorizations.

Health Care Operations

We may use and disclose your health information for operational purposes
necessary to run our organization, improve quality of care, and ensure compliance.

Family Members and Others Involved in Your Care

With your consent, or as permitted by law, we may disclose relevant health
information to family members or others involved in your care or payment.

2. Telehealth and Electronic Services

Nexum HC provides telehealth services using secure video conferencing platforms
and electronic scheduling systems. While safeguards are in place, electronic
communications may involve inherent privacy risks.

By accessing telehealth services or submitting information electronically, you
consent to the electronic transmission of your health information.

3. Phone, Text, Email, and Voicemail Communications

By providing your contact information, you authorize Nexum HC to communicate
with you via phone, text, email, or voicemail for non-marketing purposes such
as appointment reminders and care coordination.

Text Messaging Opt-Out

You may opt out of text messages at any time by replying STOP.

Disclaimer for Third-Party Text Messaging Services

“Text messaging originator opt-in data and consent will not be shared with any
third parties, excluding aggregators and providers of the Text Message services.”

4. Online Scheduling and Electronic Forms

Information submitted through our online scheduling and intake forms becomes
part of your health record and is protected under this Notice.

5. Sharing Information with Third-Party Vendors

We may share personal and health information with third-party vendors to provide
operational support, such as:

• Website analytics and tracking
• Online lead management
• Telehealth platform support
• Billing and payment processing

All third-party vendors are required to protect your information in accordance
with HIPAA and our internal privacy standards.

Required Disclaimer:
“All the above categories exclude text messaging originator opt-in data and
consent; this information will not be shared with any third parties, excluding
aggregators and providers of the Text Message services.”

6. Children’s Privacy

Nexum HC provides services to children, including clients as young as 8 years
old. Protecting the privacy of minors is a top priority.

Parental/Guardian Consent

Parents or legal guardians must provide consent before any child can receive
services, use the online portal, or receive electronic communications such as
appointment reminders.

Access, Correction, and Deletion

Parents or guardians may access, review, and request correction or deletion of
their child’s personal health information by contacting our Privacy Officer at
info@nexumhc.com.

Limited Collection

We only collect personal and health information from minors necessary to
provide care, coordinate treatment, and manage appointments.

Communications

All communications regarding a minor client, including appointment reminders,
test results, or care coordination, are directed to the parent or legal guardian
unless otherwise authorized in writing.

Data Protection

Minors’ information is protected under HIPAA and applicable state laws.

Deletion / Opt-Out

Parents or guardians may request deletion of a child’s information or opt out
of non-essential communications at any time.

Online Services

Parent or guardian accounts and consent are required for minor access.

7. Your Rights

You have the right to:

• Access and obtain copies of your health information
• Request amendments
• Receive an accounting of disclosures
• Request restrictions
• Request confidential communications
• Be notified of a data breach

Requests can be submitted to our Privacy Officer at
info@nexumhc.com.

8. Data Retention

Nexum HC retains personal and health information only as long as necessary to
provide services, comply with legal obligations, and maintain operational integrity.
De-identified data may be retained for research or analytics purposes.

9. Changes to This Notice

Nexum HC reserves the right to change this Notice. Updated versions will be
posted on our website.

10. Questions or Complaints

For questions or complaints about this Notice or our privacy practices, contact:

You may also file a complaint with the U.S. Department of Health and Human
Services (HHS) Office for Civil Rights.